My account was deleted for no reason. When I logged back in, it started a brand-new account.
Комментарии
пользователь ShareCost ·
My account was deleted for no reason. When I logged back in, it started a brand-new account.
команда BudgetBakers ·
Hi Andrea,
Good news: your account and all your data are safe. Nothing was deleted.
Your original account was created with "Sign in with Apple" (Apple hides your real e-mail behind a private relay address). On September 4 the app was signed in with "Continue with Google" (email) instead. Because the two e-mail addresses are different, this created a second, empty account.
To get back to your original account: 1. Profile → Sign out 2. Tap "Continue with Apple" and use the same Apple ID as before
You will see your group "Io e Vesa" with all expenses again. The Google account (group "Famiglia") stays as a separate account; you can keep it or delete it in Profile → Delete account. Let us know if you'd like help moving anything between them.
My account was deleted for no reason. When I logged back in, it started a brand-new account.
Hi Andrea,
Good news: your account and all your data are safe. Nothing was deleted.
Your original account was created with "Sign in with Apple" (Apple hides your real e-mail behind a private relay address). On September 4 the app was signed in with "Continue with Google" (email) instead. Because the two e-mail addresses are different, this created a second, empty account.
To get back to your original account:
1. Profile → Sign out
2. Tap "Continue with Apple" and use the same Apple ID as before
You will see your group "Io e Vesa" with all expenses again. The Google account (group "Famiglia") stays as a separate account; you can keep it or delete it in Profile → Delete account. Let us know if you'd like help moving anything between them.