The app has built-in tutorials, a way to contact support, and a board for feature ideas.
In-app tutorials
- Open the Profile tab and tap Help & Tutorials. The help button on Home opens the same screen.
- Tap Watch App Intro for the basics (Learn the basics of ShareCost).
- Under Feature Guides, open a short slideshow on a topic: groups, expenses, balances, Quick Scan, settlements, expense disputes, multi-currency, inviting friends, and Apple Pay or Google Pay import. Each card shows how many slides it has.
- Read the Quick Tips, for example Swipe left on an expense to edit or delete it.
Contact support
- On Help & Tutorials, scroll to Need more help? and tap Contact support or send feedback.
- The Help Center contact page opens in your browser. When you are signed in to the app, the page recognises you, so you can see your previous requests and do not have to describe your account.
- Describe the problem. Mention the app version from Settings (Version … (Build …)) and the group or expense concerned.
If the page cannot identify you (for example without a connection at that moment), it opens as an anonymous visitor and you can still send a request.
Send feedback and vote on ideas
Open the Profile tab and tap Send Feedback. The ShareCost feedback board opens in your browser, signed in with your account when possible. Post ideas, vote for existing ones and follow their status.
About the app
Profile, then About shows the version and build, links to Terms of Service and Privacy Policy, the developer's website and social accounts, and Rate us on App Store or Rate us on Google Play.
Good to know
- The tutorials are available offline; the contact page and the feedback board need a connection.
- After a rating prompt (Enjoying ShareCost?) with fewer than five stars, the app offers Send Feedback so you can tell us what to improve.